Our volunteers are an integral part of Orange City Area Health System’s commitment to quality, compassionate patient care. Volunteers truly make a difference every day – helping patients and visitors, working in the Gift Garden, serving as escorts and drivers, sharing their gifts with our patrons and employees, and serving our nursing homes, retirement community, and Hospice patients and their families with their time.
We would not be successful without our volunteers who give so selflessly of their time and services to Orange City Area Health System.
Our Volunteers Go Above & Beyond!
The first thing you notice is a black logo vest. As you get a little closer, you spot a warm smile beginning to appear. One step closer and you see bright, caring eyes focused on you. The pace quickens toward you and you are warmly greeted with, “Hi, how can I help you?” You feel assured, less anxious – like you have met an unexpected friend.
This scene repeats itself many times every day at Orange City Area Health System – whether needing assistance at the information desk, shopping in the Gift Garden or visiting a patient. OCAHS volunteers direct, escort, befriend, and offer their special kind of compassion and care to our patients, guests, and staff. Our volunteers are here to offer an extra layer of care and support to those at OCAHS. While our volunteers do not perform clinical functions, the work they do allows our staff to provide the medical expertise they are highly trained to perform. Behind the scenes volunteers who knit, crochet, embroider and sew, also provide their special touch. Volunteers also have a presence in our community through services such as wellness clinics and blood pressure screenings.
Recently OCAHS received this comment on a patient satisfaction survey: “As I waited, I watched a volunteer spend a few minutes with a visibly upset young mom & child. Mom was crying and the volunteer embraced her with a ‘grandma’ hug”.
Wonderful to see that kind of compassion! The gift of giving is amazingly powerful!
Additional Volunteers Needed:
Many of the members on the OCAHS volunteer team work routinely in many capacities. However, if you are a member of the team and haven’t quite found your niche or volunteer opportunity within the health system – we have many opportunities available for you to consider. At this time we are currently in need of additional volunteers for the Information Desk, Patient Safety, Gift Garden and Surgery Waiting Reception Area.
If you already volunteer in one of these areas and would like additional shifts, are interested in training to work in one of these areas or know of someone who might be interested, please contact me at 737-5349 or [email protected]
We all know that the best avenue for finding these extraordinary people is by Word of Mouth. So talk it up and invite your friends and family to be part of our “super” volunteer team at OCAHS!
Mary Plathe, Volunteer Services Manager
Orange City Area Health System is a comprehensive health system encompassing four family medicine clinics, sports medicine clinic, behavioral health clinic, award-winning hospital, birth center, surgical center, radiology and laboratory services, occupational health services, specialty outreach services, physical and aquatic therapy, home health and hospice, a retirement community, and a senior care center. The health system campus – designed with privacy and total healing as its foundation – is situated on 37 acres, including a pond with fountain, a healing garden, and a field of prairie grasses and wild flowers adjacent to the PuddleJumper Trail.
A team of family medicine providers, along with dedicated nurses, medical specialists, and 500 support staff, are committed to serving the region with the Core Values of Integrity, Commitment to Excellence, Dedicated Colleagues, and Extraordinary Customer Experience. Orange City Area Health System has been named one of the Top 20 Critical Access Hospitals in the nation, one of “50 Critical Access Hospitals to Know” in the U.S., and a Women’s Choice Award recipient for Outstanding Patient Experience for three consecutive years.