HomeNewsOrange City Area Health System Receives 2019 Press Ganey Guardian of Excellence Award® for Achieving and Sustaining Excellence in Patient Experience

Orange City Area Health System Receives 2019 Press Ganey Guardian of Excellence Award® for Achieving and Sustaining Excellence in Patient Experience

Orange City Area Health System is pleased to announce it has been named a 2019 Guardian of Excellence Award winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95thh percentile or above of performance in Patient Experience.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.

“Patient care providers at Orange City Area Health System take their commitment to provide safe, top-quality medical care very seriously,” commented Dan McCarty, COO of Orange City Area Health System. “We are particularly pleased to receive this Press Ganey award in the ‘Rate Our Hospital 0-10’ category. It is a true sign of patient satisfaction and a positive patient experience when the organization is rated in the top 5% of hospitals nationally, when patients are asked to rate your hospital overall 0-10.”

According to Marty Guthmiller, CEO of Orange City Area Health System, the award represents an important recognition from the industry’s leader in measuring, understanding, and improving the delivery of care. “We are honored to receive this award because it represents what our patients and families think about what we do every day,” said Guthmiller. “It is a true testament to the care and compassion extended by our staff to those we serve.”

“Congratulations to Orange City Area Health System for receiving the Guardian of Excellence Award,” said Patrick T. Ryan, Executive Chairman of Press Ganey. “This honor reflects their unwavering commitment to improving the safety, quality, and experience of care. Their hard work and dedication are inspiring, and we are proud to partner with them on our shared mission to reduce patient suffering.”