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Prairie Ridge: Frequent Asked Questions

Below are some Frequently Asked Questions.

If you have other questions or concerns, please contact our Prairie Ridge Administrator, Char Ten Clay, at 712-707-6006.

Q: If I need nursing home care will there be a room readily available for me?

A: Probably not immediately, depending on the time of year. We have a waiting list of well over 100. We go strictly in order of the list with the exception of tenants who live at Landsmeer Ridge Retirement Community – they “jump” over those on the waiting list.

Q: If I need a nursing home for my loved one will there be a room readily for him/her?

A: Possibly not immediately.  We have a waiting list of 100+ although not everyone who puts their name on the list is in need of care at any given time. Tenants of Landsmeer Ridge Retirement Community are given priority admission.  Other than that, when there is an opening we call the first person on the list. If that person declines, their name goes to the bottom of the list.

Q: How much does it cost?

A: The daily rate is based on the individual’s level of care. Please contact our Administrator at 712-707-6006 for details.

Q: What if I can’t afford it or run out of money?

A: The Addministrator has the application forms for applying for Medicaid assistance and will help you as much or as little as you wish. We are committed to following the guidelines with honesty and integrity and expect all of our residents’ families to do the same.

Q: I have nursing home insurance. How does that work?

A: The administrator will ask you to notify the long term care insurance company regarding your resident’s admission to Prairie Ridge.  The company will send all the forms necessary for making the monthly claims.  You will be asked to bring these all to the administrator who will have you sign in the appropriate spots and then will take on the task of submitting all the facility and medical forms for you.  From then on the OCAHS finance office will do the monthly billing on your behalf and the insurance company will send the checks directly to you.  Note that the OCAHS bills are done in advance, just as when a person rents an apartment/house but insurance companies accept bills only after the month is concluded.

Q: What about security?

A: Our entire building is locked 24 hours a day with the exception of the front door which locks and unlocks each day at specific times, morning and evening.  Staff enter using a security fob; families may enter after hours by using the camera and call system in the front vestibule.  In addition, 22 security cameras are located in general areas to provide additional security.

Q: May I keep my car/vehicle?

A: Certainly! If you are still driving your own car you are welcome to have it at Prairie Ridge.

Q: Are pets allowed?

A: At this point in time we do not allow residents to bring their four-legged pets when they move in. However, we do have cats living in the cottages at the East end of Prairie Ridge, and a dog who visits every time her mistress comes to work. In addition, during mild-weather months, we have pygmy goats, lop-eared rabbits, potbellied piglets, and laying hens in the four patio areas. These “pets” rotate from cottage to cottage throughout the season. We also welcome guests visiting residents to bring their pets as long as they are well-behaved, up-to-date with shots, and the owner cleans up after them.

 

Q: My loved one has been diagnosed with Alzheimer's Disease. Will he/she move into Sunrise Cottage?

A: Not necessarily. In any given nursing home, roughly 70-80% of residents have some level of dementia. (Dementia is the umbrella term meaning “confusion,” whether it is Alzheimer’s, Parkinson’s, Lewy Bodyf, stroke-related, etc.) Sunrise Cottage is specifically for residents whose dementia manifest itself with wandering-related difficulties.

 

Q: Is Prairie Ridge in the Veteran's designated program?

A: No, Prairie Ridge Care Center is not part of the VA Community Nursing Home Program, although veterans may still be eligible for certain VA benefits, as may their widow/widower.

 

Q: May I continue to use my mail order medications?

A: Unfortunately not.  Because there are so many medications used in a care center, CMS suggests that care centers select a medication administration system in an effort to eliminate medication errors.   The medication administration system we use is called the OPUS system.  Each pill is individually sealed in a box and color coded for use according to time of day. Also, medications must be readily obtainable through delivery thus the two pharmacies that meet these requirements are the Dutch Mill and Hometown, here in Orange City. When a resident comes to us however, we will be happy to use up any medications from their original bottles.  We are mandated to use the VA if a qualified resident so desires.

If you have a mail order program please call the company and request a waiver to use a local drug store. Hopefully they will allow the same price structure as for mail order.  This is becoming less common, however.

Q: If my loved one is not from the immediate Northwest Iowa area, what is the process?

A: Prior to your loved one being admitted to Prairie Ridge, the administrator will work with you regarding the necessary details.  You will need to select a local physician and pharmacy.  And, you’ll need to give the medical specifics regarding your loved one so Prairie Ridge can contact their current medical provider to get the details of diagnoses, medications, etc.  Admission to Prairie Ridge automatically makes that person a resident of Sioux County and Iowa.

Q: What other paperwork must we be sure to have in place?

A: Your loved one will need to have a durable/general Power of Attorney and either a  Living Will or a Power of Attorney for Healthcare as Prairie Ridge requires copies of both upon admission.  In addition, if your loved one is not already a patient of the Orange City Medical Clinic you will need to bring their Medicare (and Medicaid if applicable), Medicare Part D and Medicare Supplement cards so they can be photocopied for the resident’s chart and forwarded also to the Medical Clinic for their records.

Orange City Area Health System is a comprehensive health system encompassing four family medicine clinics, sports medicine clinic, behavioral health clinic, award-winning hospital, birth center, surgical center, radiology and laboratory services, occupational health services, specialty outreach services, physical and aquatic therapy, home health and hospice, a retirement community, and a senior care center. The health system campus – designed with privacy and total healing as its foundation – is situated on 37 acres, including a pond with fountain, a healing garden, and a field of prairie grasses and wild flowers adjacent to the PuddleJumper Trail.

A team of family medicine providers, along with dedicated nurses, medical specialists, and 500 support staff, are committed to serving the region with the Core Values of Integrity, Commitment to Excellence, Dedicated Colleagues, and Extraordinary Customer Experience. Orange City Area Health System has been named one of the Top 20 Critical Access Hospitals in the nation, one of “50 Critical Access Hospitals to Know” in the U.S., and a Women’s Choice Award recipient for Outstanding Patient Experience for three consecutive years.

 

 

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